Website: masgems.com
Last Updated: August 2025

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1. Introduction

Welcome to MAS Gems CO. (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop on masgems.com (the “Website”).

By using our Website, you agree to the terms in this Privacy Policy. If you do not agree, please do not use our Website.

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2. Information We Collect

2.1 Personal Information

We collect information you provide when you:

• Sign up or create an account
• Place an order
• Subscribe to our newsletter
• Contact us directly

This may include:

• Full name
• Email address
• Phone number
• Shipping address
• Billing address
• Postal code

2.2 Payment Information

We collect payment details to complete your order. These may include:

• Credit/Debit card details
• PayPal, MasterCard, Visa, Tabby Pay, and other supported payment platforms

Note: All payment data is encrypted and securely processed through Shopify’s trusted payment gateway partners.

2.3 Device & Usage Data

When you browse our Website, we automatically collect technical data, such as:

• IP address
• Browser type
• Pages visited
• Time spent on site
• Clicks and navigation patterns

This data helps us improve user experience and website performance.

2.4 AI-Generated Insights

We may use AI tools to analyze browsing behavior (e.g., products you view or prefer) to personalize your shopping experience. These tools do not make automated decisions that impact your rights or finances.

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3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send order and shipping updates
• Provide customer support
• Improve our Website and services
• Personalize your experience with AI-based recommendations
• Send marketing emails and offers (only if you’ve opted in)

You can unsubscribe from marketing emails anytime by clicking the “unsubscribe” link.

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4. Sharing Your Information

We may share your data with:

• Shopify (our website and order platform)
• Trusted third-party service providers (for shipping, payments, email delivery, etc.)
• Legal authorities, if required by law or government orders

✅ We never sell or rent your personal data to anyone.

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5. International Data Transfers

We serve customers worldwide. Your information may be processed in countries outside the UAE, including where Shopify and our partners operate. We ensure your data is handled securely and in compliance with applicable laws, no matter where it is processed.

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6. Your Choices & Rights

• Checkout Options: You may shop as a guest or create an account for easier tracking.
• Manage Data: You can request to view, update, or delete your personal data by contacting us.
• Cookies & Tracking: You can control or disable cookies through your browser settings.

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7. Security

We follow Shopify’s best practices and use strong security measures such as:

• SSL encryption
• Firewalls
• Restricted access controls

These safeguards help protect your personal information against unauthorized access.

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8. Changes to This Policy

We may update this policy in response to:

• Changes in laws and regulations
• Advancements in technology (including AI and Shopify features)
• Updates to our business practices

We will update the effective date when changes occur. Please review this page regularly.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: info@aleezegems.com

By continuing to use our Website, you confirm that you have read, understood, and agreed to this Privacy Policy.

Effective Date: August 2025

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